Library employees at all levels can be more effective and engaged when they are familiar with the basic principles and core values of librarianship, as well as the role of their library within the community. Leveraging unique expertise across the American Library Association and beyond, ALA Essentials for Library Workers is a series of prerecorded training and informational sessions in these areas that can help both onboard new employees and provide important refreshers for current staff.
In four training sessions, your staff can enhance their knowledge and understanding of these crucial library concerns as they learn from experts about:
- Creating a welcoming environment for patrons with disabilities, presented by the Association of Specialized, Government and Cooperative Library Agencies (ASGCLA)
- The fundamentals of diversity and tools for creating inclusive environments, presented by the ALA Office for Diversity, Literacy and Outreach Services (ODLOS)
- The essential principles of intellectual freedom and the Library Bill of Rights, plus resources and support, presented by the ALA Office for Intellectual Freedomm (OIF)
- How to provide excellent customer service—from welcoming new users to the library to tips for handling difficult conversations, presented by Laurie Brown, a customer service expert for more than 20 years
Equip your staff with the essentials that may not yet be part of your HR orientation or ongoing professional development but that can help library employees more fully integrate the unique responsibilities that come with working in a library.
Your purchase grants one user a one-year license to use this training.
Please see below for standard pricing for more than one user. You can place your order by emailing alastore@ala.org and elsmarketing@ala.org:
Users | Price |
| 2-5 | $340 |
| 6-10 | $510 |
| 11-25 | $680 |
| 26-49 | $852 |
50-75 | $1,020 |
76-100 | $1,192 |
101-125 | $1,360 |
For pricing on bulk registrations for over 125 users, please contact us at elsmarketing@ala.org.
A one-year license offers unlimited access to all sessions. Sessions can also be purchased individually.
Sessions are included on the following topics:
